A Web Hosting company always feels the pressure of providing prompt and quality support. To stay ahead of the competitors and make your brand, a trusted brand in the hosting industry is to provide easily accessible and quick support to your customers through multiple channels when they need it the most.
Most of the businesses make changes to their hosted applications during the night hours to avoid downtime during the business hours, and that is when they seek qualified web hosting services and tech support services from their hosting company. OffsiteNOC can help you extend your hosting support 24x7.
OffsiteNOC is supporting hosting companies since last 8 years. Many of our clients felt the pressure of providing tier 2 and tier 3 support services to their clients during odd hours. That is why they choose us to extend their quality support during the hours when some of their biggest clients needed.
You can extend your helpdesk by creating our team access to your existing helpdesk system, we will work behind the scenes. Our team will be an extension to your support team.
Many times a customer may need fast support over the phone to get immediate assistance. OffiteNOC can help extending your phone support.
Extend Live chat support for clients who need immediate support over chat instead of multiple follow-ups over email.
Provide more attentive and more reliable web hosting services and technical support to your clients by outsourcing graveyard shift support to OffSiteNOC. Due to time difference our engineers will work during the day and be more productive and more effective than a person working on night shift.
Outsource night shift support to OffsiteNOC
Try us free for 15 days.
[contact-form-7 id="71" title="Free trail"]Your tools your branding, extend your helpdesk with qualified support persons and at affordable price
Give that personal touch to your visitors when they need it, extend chat support services 24x7.
Do not let any email support request unanswered, our NOC can help you in extending email support.
Migrating to new technology is not an easy task, extend your expertise by leveraging our expertise in migrating to new technologies.
Stay away from worries while you are away from your business, NOC services will monitor yours and your client's infrastructure.
Your client wants to move to the cloud and you have no expertise, no worries, we can help you with that.
Whether you need to create a new virtualized infrastructure or want to convert your existing one, OffsiteNOC can help you with that.
Your client wants to move to the cloud and you have no expertise, no worries, we can help you with that.
No problem! Our friendly team is here to help answer any concerns you might have.
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