Even if you have the best monitoring tools in place, what if there is no qualified person available to handle alerts? This will result in extended down time.

You can extend the level of service you provide when you are fully staffed during night hours using OffsiteNOC Monitoring Services. Our qualified engineers will not only keep an eye on alerts but proactively take action by monitoring critical business application performance.

We provide monitoring for:

• Windows Server
• Linux server
• Business critical applications like DB servers, email servers, web applications
• Website monitoring
• Backups monitoring

Helpdesk Monitoring:

Extend quality email/phone and chat support even in night shifts by extending helpdesk support of OffSiteNOC. We will handle all your helpdesk support requests during the night shift and can help you providing the qualified support meeting same kind of SLA's which are in effect during business hours.

Stay ahead of your competitors by providing qualified helpdesk support 24x7.

Graveyard shift support:

OffsiteNOC provides full support services for graveyard shifts, due to time difference our engineers working on day shift can be more productive, more attentive, more reliable and more effective than a person working on night shift.

By outsourcing your graveyard shift support, you can provide same kind of quality support to your clients 24x7.